These Terms are a business-facing template for RiskRay. They are intended to be reviewed by Swiss counsel before use with customers.
1. Operator and scope
These Terms of Service govern access to and use of RiskRay, a software and evidence-workflow service operated by Decentralized Intelligence AG, Switzerland. RiskRay is offered for business and professional use only. By accessing the service, you confirm that you are acting for an organization and have authority to bind that organization.
2. No legal, financial, sanctions, or onboarding decision
RiskRay helps collect, intersect, summarize, and present compliance evidence. RiskRay does not provide legal advice, financial advice, sanctions determinations, regulatory opinions, or customer approval/rejection decisions. Your organization remains solely responsible for all onboarding, compliance, risk, reporting, and supervisory decisions.
3. Customer data and evidence
You are responsible for ensuring that you have all rights, permissions, notices, and lawful bases required to upload or process customer files, wallet data, KYB/KYC materials, transaction evidence, notes, and other information through RiskRay. You must not submit unlawful data, data you are not authorized to process, or production secrets not required for the review.
4. Acceptable use
You may not use RiskRay to violate law, infringe rights, reverse engineer the service, bypass security controls, scrape or overload the service, submit malicious code, build a competing service using non-public RiskRay materials, or make automated decisions about individuals without appropriate human review and legal safeguards.
5. Outputs and verification
Risk scores, summaries, relationship graphs, exploit-distance analysis, and reports may be incomplete, inaccurate, delayed, or affected by source-data quality. You must independently verify all outputs before relying on them. RiskRay is an evidence system, not a system of record for regulated decisions.
6. Intellectual property
Decentralized Intelligence AG and its licensors retain all rights in RiskRay, including software, models, workflows, designs, documentation, and non-customer datasets. You retain rights in your submitted customer data and evidence. We may use de-identified, aggregated, or usage-derived information to operate, secure, and improve the service where permitted by law and contract.
7. Confidentiality and security
Each party will protect the other party's non-public information using reasonable care and use it only for the relationship under these Terms. No internet service is perfectly secure, and you remain responsible for access controls, user permissions, endpoint security, and the content you submit.
8. Suspension and termination
We may suspend or restrict access immediately if we reasonably believe use of RiskRay creates legal, security, operational, abuse, non-payment, or third-party risk. Either party may terminate access as agreed in an order form or written agreement. Provisions intended to survive termination will survive.
9. Disclaimers
To the maximum extent permitted by law, RiskRay is provided as is and as available, without warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, accuracy, or regulatory suitability.
10. Minimum liability permitted by law
To the maximum extent permitted by law, Decentralized Intelligence AG will not be liable for indirect, incidental, special, consequential, exemplary, punitive, lost-profit, lost-revenue, lost-data, business-interruption, or reputational damages. Our total aggregate liability for all claims is limited to the greater of CHF 100 or the fees paid to us for RiskRay in the twelve months before the event giving rise to liability. Nothing limits liability that cannot legally be limited, including liability for intent, gross negligence, personal injury, or mandatory statutory rights.
11. Indemnity
You will defend, indemnify, and hold harmless Decentralized Intelligence AG from claims, losses, liabilities, damages, penalties, costs, and expenses arising from your data, your decisions, your use of RiskRay, your breach of these Terms, or your violation of law or third-party rights.
12. Governing law
These Terms and any dispute or non-contractual obligation arising from or related to RiskRay are governed by the substantive laws of Switzerland, excluding conflict-of-law rules and excluding the UN Convention on Contracts for the International Sale of Goods.
13. Arbitration in Zug, Switzerland
Before starting proceedings, the parties will attempt in good faith to resolve any dispute through executive-level negotiations for at least 30 days. If unresolved, any dispute will be finally resolved by confidential arbitration seated in Zug, Switzerland, in English, by one arbitrator. Where legally permitted and enforceable, Decentralized Intelligence AG may designate the sole eligible arbitrator. If that designation is not permitted, enforceable, or accepted by the applicable arbitral framework, the sole arbitrator will be appointed under the Swiss Rules of International Arbitration or by the competent appointing authority in Switzerland. Either party may seek interim, injunctive, or enforcement relief before competent courts in Zug, Switzerland.
14. Class action and collective proceeding waiver
To the fullest extent permitted by law, disputes must be brought only on an individual basis. You waive any right to participate in a class, collective, representative, consolidated, private-attorney-general, or group proceeding against Decentralized Intelligence AG.
15. Changes
We may update these Terms from time to time. Material changes will be posted or otherwise communicated where appropriate. Continued use of RiskRay after changes become effective means you accept the updated Terms.